Have questions about your trading journal? Need help with your account? We're here to help you succeed in your trading journey.
We typically respond within 24 hours. For urgent matters, please include "URGENT" in your subject line.
GDPR Compliance: As a Vienna-based company, we fully comply with GDPR and Austrian data protection laws. Your data is processed securely within the EU and you have full rights under GDPR including data access, correction, and deletion.
Direct Contact: Messages are sent directly to your email client. Make sure you have an email client configured (Outlook, Gmail, Apple Mail, etc.).
You can import trades via CSV upload in your dashboard. We support most broker formats.
Yes, you can cancel anytime from your settings page. Your access continues until the end of your billing period.
Absolutely. We use enterprise-grade encryption and never share your trading data with third parties.
No. Our daily market brief is for educational purposes only and does not constitute financial advice or investment recommendations.
Or email us directly at: G.J.Trading@outlook.com